Shipping and Delivery
When are orders delivered?
All orders are processed within 1 - 3 business days, weekends excluded, and dispatched to couriers within 2-5 business day once payment is received. You can expect your order to be delivered within 2-5 business day thereafter if you’re in a City Centre and up to 4-7 business days for Outlying Areas. Couriers will only deliver to you Monday to Friday (excl. Public Holidays).
You will receive notification of your tracking number once your order is dispatched to the couriers. If you do not receive your tracking number within 2 business days, please contact us!
What time do couriers deliver?
It’s best to have your orders delivered to an address you will be available during 8am and 5pm – Mon to Friday (excl. Weekends and Public Holidays).
What happens if I miss the couriers?
Couriers will attempt to contact you on your cell phone. Please look out for this call on the day of delivery. This is especially important when delivering to complexes and residential estates.
If your have questions or haven’t received your order, please contact us.